Council Receives Operational Review Report
May 24, 2019
Morinville, Alberta: On May 14, 2019, the MNP - Operational Review Report was presented to Council during an in-camera session at the regular Council meeting.
The Operational Review was initiated by Council in August 2018, with a third-party, to review how efficient and effective the organization is delivering against the achievement of the strategic objectives of Sturgeon County as outlined in the strategic plan.
The phased approach included a high-level overview of the organization which resulted in six identified priority areas that were reviewed in more detail - the process engaged both employees, Council and five comparative municipalities. Through the feedback process via survey and interviews, staff anonymity was guaranteed, hence the reason for the in-camera report.
“Last year, Council requested an Operational Review of the organization to evaluate what’s working well and areas that need improvements.” said Mayor, Alanna Hnatiw. With the significant Intermunicipal Collaboration Frameworks (ICF) work ahead it’s important to ensure that we operate in the most efficient manner and that we are supported by our systems and processes.
The report findings disclosed that there were not any significant “red flags” and Sturgeon County is generally below the mean of the same metrics of the comparative municipalities. Nonetheless, the report identified 48 recommendations to improve efficiency and effectiveness to achieve the strategic priorities. The recommendations are divided into ‘short – medium – longer-term’ initiatives.
Of the 36 short-term recommendations by MNP, the Senior Leadership team has initiated or completed 12 recommendations, 18 can be implemented over the next 12 months and six require more analysis.
There are a number of variables that will affect the timing of the remaining initiatives including investment costs for Budget 2020 consideration, other initiatives underway (i.e.: Organizational Performance Review, Business Needs Assessment), and any potential growth opportunities for the County.
The Senior Leadership team will provide regular updates to Council on the implementation of the MNP recommendations as well as the other initiatives underway.
The redacted report is available at sturgeoncounty.ca and linked below.