Over 1,700 residents participate in satisfaction survey
1,715 Sturgeon County residents participated in the 2017 Resident Satisfaction Survey between May 22 and July 14, 2017.
“Every two years Sturgeon County conducts a survey to gather feedback from residents about quality of life and services that we provide; Administration uses the information for the purposes of corporate business planning, department operational planning, continued organizational excellence efforts and support to Council’s decision making,” says CAO, Peter Tarnawsky.
When asked to rate the overall quality of life in Sturgeon County, 90 per cent of respondents rated quality of life as excellent, very good, or good. Another area to note that showed significant improvement was the overall satisfaction with County employees being courteous, helpful and knowledgeable. The results of the survey are used to guide Council decisions along with other methods of public input such as public meetings and to continue improving service delivery within Sturgeon County.
“The data collection instrument for the 2017 Resident Satisfaction Survey included topics from the 2015 survey to provide comparable results. A few questions were added to receive additional feedback from residents on how Sturgeon County could improve services included in the survey,” says Senior Communications Officer, Sheila Moore.
Survey questions included the areas of overall quality of life in Sturgeon County, satisfaction with, and importance of services available, the value of property taxes and communication with Sturgeon County employees.
All results were gathered and interpreted by Banister Research and Consulting Inc.
The 2017 Resident Satisfaction Survey report is available online.