Despite the Canada Post labour dispute, Utility accounts must still be settled by the due date of December 31, 2024.
November utility bills will be available on December 3, with the regular due date due of December 31, 2024.
Utility customers already enrolled in e-billing will receive their invoice as they normally do via email. Utility customers signed up for pre-authorized debit do not need to take any action.
Utility customers who receive a paper bill have several options to find out, and pay, their current balance.
- Visit County Centre in person to pay cash, cheque, money order, debit or credit card.
- Call the County Centre at 780-939-432. Staff can access the amount owing on your account. You can pay by credit card over the phone.
- Email utilitybilling@sturgeoncounty.ca to have your invoice emailed to you during the labour dispute.
- Use the drop box at County Centre for cheques or money orders. Please do not leave cash.
- Pay through online banking. Be sure to select Sturgeon County Utilities, then enter your full 8-digit account number, but do not include the decimal.
Visit the Accounts, Billing & Rates webpage for more details on how to pay your utility bill and avoid late fees.
Sign up for e-billing now!
It is not too late to sign up for e-billing for the November bill. Visit the Utility Account E-Billing Application webpage to get started. The service is free, convenient, and easy to sign up.
