Questions About Your Assessment?

Do you have questions about your property and its assessment? Use the Sturgeon-Property-viewer  to review assessment information, compare properties, and generate an assessment summary.

Your assessment information can also be accessed by contacting a Sturgeon County assessor at
780-939-0601

Should you still need an assessor to contact you, we require your roll number or address, phone number or email address.

What if I don’t agree with my assessment?

If you feel your assessment is not fair when compared to similar properties or you suspect an error, it is recommended that you first discuss your property assessment with an assessor.

Please contact Assessment Services at 780-939-0601 or email them. If you still feel like your assessment is incorrect, you may file an appeal within 60 days from the date your assessment notice was mailed to you.

How do I file a complaint?

A complaint must be submitted in accordance with Section 460 of the Municipal Government Act . Complete the Complaint Form and submit it in person, by mail, email or fax. Please allow time for delivery if filing by mail.

An Assessment Review Board (ARB) must not hear any matter in support of an issue that is not identified on the complaint form. The reasons for a complaint must indicate the following:

  • What information shown on an assessment notice or tax notice is incorrect;
  • In what respect the information is incorrect, including identifying the specific issues related to the incorrect information that are to be decided by the ARB, and the grounds in support of these issues;
  • Provide the information you believe to be correct;
  • If the complaint relates to an assessment, the requested assessed value.

An agent making a complaint on behalf of an assessed person must also file a completed Agent Authorization Form.

Note: An agent means a person or company who for a fee or potential fee acts for an assessed person or taxpayer during the assessment complaint process or at a hearing before an Assessment Review Board or the Municipal Government Board. Both the Complaint Form and Agent Authorization Forms are also available at Sturgeon County Centre.

 

Filing Fees:

Filing fees are listed below. This fee will be refunded if a change is made to your assessment.

 

Payments Accepted:

• In person: By cash, cheque, Visa, MasterCard

• By mail: Cheques only (make your cheque payable to Sturgeon County).

 

Property Type Fee
Farm $25.00/Roll Number
Residential property $50.00/Roll Number
Non-Residential $500.00/Roll Number
Multi-Family Development $500.00/Roll Number

Assessment Review Board FAQ's

  • How do I know my property assessment is a reasonable market value estimate and how does it compare to other similar properties?

    Your property characteristics are measured against other properties that have sold, to calculate a market value. Characteristics such as location, age, size, quality, and others are all considered. You can confirm your property characteristics or compare other properties, by using our Sturgeon Gateway Property Viewer.

    Alternatively, an Assessor is available to answer your questions via phone at 780-939-0601.

  • Nothing has changed on my property so why did my taxes go up?

    Property assessment values are based on market values. Each year, new sales information is added to valuation models. When properties in your neighbourhood or market area sold for higher values than your previous assessment, your new assessment will reflect an increase in value and have a corresponding effect on your taxes.

    An increase in taxes is also possible if the general market value has dropped but your neighborhood or your home value has not decreased as much as the average decrease in the County.

  • When do I have to provide my disclosure package?

    You must provide your disclosure package to the Assessment Review Board and the respondent by the disclosure deadline. You can find the deadline on the Notice of Hearing document that we will mail to you. If you miss the disclosure deadline, then the Board may not allow you to present your evidence.

  • What is evidence?

    Evidence is whatever you will use to prove your case. Several kinds of evidence can be presented. Here are some examples:

    Documents – sales data, repair estimates, assessments and information from other similar properties, appraisals, etc.
    Oral testimony – a witness provides information and answers questions in person
    Visuals – photographs (inside and out) and maps
    Chart that compares characteristics and values from your property with the other properties
    Any other documents, pictures or maps (for example, a signed witness statement) that support your position
    Affidavits or other statements – a witness’s evidence given to the board in writing. Letters or a statement made under oath or solemn affirmation (affidavit)
    Expert evidence – experts have specialized knowledge because of their education or experience. You will need enough evidence to convince the Board that your assessment is not a fair estimate of the market value of your property.
    Your assessment should reflect:

    What your property may have sold for in an open market on July 1 of the previous year (valuation date)
    The condition of your property on December 31 of the previous year (condition date)

  • What is a disclosure package?

    A disclosure package is your evidence and it contains all of the documents that you are going to use at the hearing to prove your case