Paying Your Utility Bill

Paying Your Utility Bill

Sturgeon County utility customers are billed bimonthly.  Accounts with outstanding balances after the penalty date will have a penalty of 2.5% added to the outstanding amount.
All accounts, which remain unpaid after the 15th day of the month following the due date on your bill, will be subject to utility service being discontinued.
A reconnection fee of $75 plus all outstanding rates or charges must be paid in full before service is restored.
If you have questions please contact us at 780-939-4321.

  • Pre-authorized Debit

    You can set up pre-authorized withdrawals from your bank account. The amount will fluctuate each billing period depending on your usage, the amount owing will appear on each Sturgeon County Utility statement.
    A cheque from the account you wish to have your payment withdrawn from must be marked “VOID” and attached to the authorization form.
    Read and complete the pre-authorization debit form, then send it to Sturgeon County. The County must receive your application form at least two weeks in advance of your first payment date.

  • Pay Your Water Bill – Online

    You can set up online payments through online banking, or visiting your bank. If setting up online payments through your bank, search “Sturgeon County” and select “Sturgeon County – Utilities”.  You will need to enter your utility account number (located on your water bill). Some banks may not accept the decimal in the account number, but as long as we have the whole account number it will be good.

  • Drop off – 24 hour deposit box

    Located in front of Sturgeon County Centre
    9613-100 Street
    Morinville, Alberta
    T8R 1L9

    Deposit payment prior to midnight of the due date to meet the payment deadline.
    Do not deposit cash.
    Make cheque or money order payable to Sturgeon County.
    Cheques (including post‑dated cheques) must be dated for the due date or earlier to avoid penalty.
    Sign and accurately complete your cheque, as Sturgeon County is not responsible for errors and/or omissions.
    Enclose the remittance portion of your bill(s) and write the property roll number(s) on your cheque.

  • Pay in person at County Centre

    Pay in person at County Centre:

    9613-100 Street
    Morinville, Alberta
    T8R 1L9

    Payment methods accepted:

    ✔️Cash
    ✔️ Cheque or money order

    • Make cheque or money order payable to Sturgeon County
    • Sign and accurately complete your cheque, as Sturgeon County is not responsible for errors and/or omissions.
    • Post‑dated cheques must be dated by the due date or earlier to avoid penalty.

    ✔️ Debit card

  • Mail

    ​Mail your cheque or money order to:

    9613-100 Street
    Morinville, Alberta
    T8R 1L9

    • Do not send cash in the mail
    • Make cheque or money order payable to Sturgeon County
    • Sign and accurately complete your cheque, as Sturgeon County is not responsible for errors and/or omissions
    • Enclose the remittance portion of your bill(s) and write the property roll number(s) on your cheque.
    • The effective date of mailed payments received after the due date will be the date of the Canada Post postmark. The Canada Post postmark must be dated on or before the due date to avoid late payment penalties. If the Canada Post postmark is absent or illegible, the effective date of payment will be the date received.
    • The imprint of a postage meter is not accepted as proof of the mail date.

Sign Up For E-Billing

Sturgeon County offers electronic billing (e-billing) for utility account holders. The service is free, convenient, and easy to sign up.

Just fill in the online form below and look for a confirmation email from us. Once you have signed up, you will receive an email with your utility invoice attached once it has been generated.

Paperless e-billing is a proven environmentally-friendly option to help reduce the number of monthly hard copy bills required for distribution.

E-bills will arrive in your inbox every two months: February, April, June, August, October and December.

E-billing Signup Form

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As it appears on your bill

Where e-billing should be sent

As it appears on your bill

The personal information provided will be used to deliver electronic utility billing to Sturgeon County residents that have signed up for this service. It is collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. If you have any questions about the collection and use of this information, please contact the Sturgeon County Access and Privacy Coordinator at 9613 – 100 Street, Morinville, Alberta, T8R 1L9 (780) 939.4321.