Transport teams are equipped to run the large fibre cables that connect subdivisions, hamlets and industrial parks together. 

You’ll usually see them ploughing or drilling along county roads or provincial highways. 

Access teams run fibre within subdivisions, hamlets and industrial parks.

You’ll see them running fibre along the local roads right up near your property. They don’t go onto your property but can get close considering other utilities that are already buried in the area. Access teams will cross a lot of driveways but utilize horizontal drills to go under the driveway to minimize any possible damage.

Drop crews take single strands of fibre from the nearest splice point (usually a small pedestal nearby) and bring it onto your property to the outside edge of your home or business, usually near where other utilities enter your building.

They will use a combination of ploughing and horizontal drilling to install the drop fibre efficiently while protecting your property and minimizing damage.

Installation crews take the fibre from the Drop crews (ran to home/ business exterior on your property) and run it into the interior of your house and terminate the fibre at a small device called an Optical Network Terminal (ONT). The ONT will need to be plugged into a nearby outlet within your home. 

Once fibre is installed you have the opportunity to join the Broadband Fibre Network and utilize the benefits of the updated network, you are not obligated nor automatically connected after installation.

If you want to activate and subscribe to the fibre service you can contact one of the Internet Service Providers (ISPs) to begin a subscription, if you are currently subscribed to a provider you will need to contact them to update your service to the new fibre network. They will make arrangements to activate the service and provide you with any hardware you need for your situation. New ISPs are being added, and the website will be updated accordingly.